NV concierge & guest services jobs with MGM Resorts - Las Vegas

Provide excellent service consistent with the property’s core service standards and brand attributes. Proactively greet, interact, and assist resort staff in a professional manner to foster and pro

Welcomes all hotel guests to the pool area, as well as assists in ensuring the pool area is secure by screening out non-hotel guests and validating room keys. Greets guests courteously and consist

Cleans and vacuum approximately 13 rooms a day. Makes approximately 18 beds a day. Cleans a standard room in approximately 25 minutes. Conducts a.m. and p.m. room checks to determine the stat

Greet guests as they enter the pool area. Fulfill pool guest requests in a timely manner. Assist guests with seating in the pool area. Maintain cleanliness of pool facility by picking up towe

Provide excellent service consistent with the property’s core service standards and brand attributes. Proactively greet, interact, and assist resort staff in a professional manner to foster and pro

Respond and ensure the resolution of guest correspondence which includes letters, e-mails, guest comment cards and provide a comprehensive report to upper management. Log and track guest correspond

Responsible for registering and assigning rooms to guests. Provides quotes for room rates and up sells the guest when possible. Controls and issues keys to rooms and assists in coordinating of t

Perform all duties in accordance with departmental service standards. Performs shipping and receiving operations for all in house guests and convention delegates. Efficiently processes and docu

Provide excellent service consistent with the company’s core service standards and brand attributes. Check guests in and out of the hotel. Settle guest’s accounts/bills and collect correct metho

Cleans guestrooms including duties such as making beds, vacuuming, emptying trash, wiping down or dusting all surfaces. Replenishes all guest amenities and information folders as needed. Cleans ba