Title: IT Project Manager Location: CA-Los Angeles The Project Manager, Offers will use a balance of technology and business skills, working closely with development teams to deliver outstanding implementations of the Enterprise Ecommerce application, specifically in the area of product configuration modeling and supporting edge system applications. The Project Manager will work with analysts, dev

Title: IT Business Analyst, Billing Location: CA-Los Angeles We are looking for a strong business analyst for our IT department at El Segundo office to support Finance and Accounting business unit. The Business Analyst is responsible for facilitating the requirements analysis process, developing strong working relationships with business partners and building domain expertise. * Duties will includ

Title: Sr Analyst, Test Analysis Location: CA-Los Angeles Sr. Analyst, Test Analysis Within the DIRECTV Planning & Test Strategy organization, our Enterprise Test Analysis group engages early in the project delivery lifecycle to synthesize test project requirements for large-scale, application releases. Utilizing detailed knowledge of DIRECTV's business processes and of software delivery lifecycle

Title: IT Business Analyst, Customer Operations Location: CA-Los Angeles We are looking for a strong Business Analyst for our IT department. The Business Analyst will be responsible for: * Conducting initial assessments for work requested by Customer Service, Field Operations & Supply Chain business units * Conducting business process and functional analysis for work that is prioritized after the

Title: Lead Java Developer Location: CA-Los Angeles Lead Java Developer DirecTV's Information Technology group is seeking a Lead Java Developer to join our web development team in Los Angeles. DirecTV.com is a focal point for our user experience and is being dynamically transformed into a full service entertainment portal. The Lead Developer will be responsible for the design, development and depl

Title: Senior Enterprise Solutions Architect Location: CA-Los Angeles Senior Enterprise Solutions Architect The Sr. Enterprise Solution Architect is responsible for Enterprise IT Design and Solution architecture support to various technology projects, as well as, contributing to the selection and design of strategic IT Systems for our Enterprise Billing, Ordering, Sales & Marketing, Customer Care

Title: Satellite Installation Technician (Beardstown, Quincy, IL) Location: IA-Des Moines DIRECTV Home Services is currently seeking Installation Technicians to join its Des Moines, IA team working remotely to provide coverage for Beardstown and Quincy, IL. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing,

Title: Manager, Financial Portfolio Management Location: CA-Los Angeles DIRECTV is looking for a Manager, Financial Portfolio Management with a background in Financial Project/ Portfolio Management (PPM), Project Budget Management, Financial Operations/ Process and Financial Business Case development and analysis. This position will manage ongoing administration/ reporting of Financial PPM activit

Title: Area Sales Manager, Buffalo-NY Location: NY-New York Thanks to the abilities and innovative thinking of our employees, DIRECTV has provided a superior alternative to cable since 1994. We are the nation's leading satellite television service provider, offering digital satellite television entertainment delivered to homes, airports, hotels, restaurants, hospitals, office buildings, airplanes,

Title: Manager - Real Estate and Administration Location: CO-Denver Reporting directly to the Vice President of Real Estate and Administration, will provide financial, project management and process development support for a number of areas including real estate, facilities, procurement, security and safety. Specific functions include: * Developing financial strategies and providing analysis for p

Title: Senior Human Factors Engineer Location: CO-Denver The candidate will work in direct support of projects focused on reducing key metrics in call centers: average call handle time, transfer rate, number of calls, credit limits, etc. The candidate will analyze data collected in call centers and will develop recommendations for automation, task flow optimization, process changes, and changes to

Title: CSR III, Team Support Specialist (BGI) - CURRENT DIRECTV EMPLOYEES ONLY Location: WV-Huntington ******************** Must be a current DIRECTV Employee to apply ********************* At least 50% of the time will handle in-bound customer calls for an assigned call type. Provides floor coverage and supports assigned team by answering agent questions, handling escalated calls and assisting th

Title: Quality Assurance Team Leader Location: WV-Huntington JOB SUMMARY Supervises QA Advisors and projects at a specific contact center location. Reviews standards for monitoring agents and recommends improvements as necessary. Ensures feedback provides agents with guidance to correct any problems or enhance knowledge. Responsible for managing productivity, quality and performance goals for dire

Title: Satellite Installation Technician (Colorado Springs, CO) Location: CO-Colorado Springs DIRECTV Home Services is currently seeking Installation Technicians to join its Colorado Springs, CO team. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV s

Title: Satellite Installation Technician (Cartersville, GA) Location: GA-Atlanta DIRECTV Home Services is currently seeking Installation Technicians to join its Cartersville, GA team. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV systems and equipm

Title: Senior Business Intelligence Specialist Location: CA-Los Angeles We are looking for a Sr. Business Intelligence Specialist for our Office in El Segundo. Duties include: * An expert in understanding and translating business requirements into prototypes within toolset's such as Excel and Cognos Planning Analyst * Creates and delivers end-user training, documentation and provides second-line s

Title: Senior Security Engineer Location: CA-Los Angeles The Security Information Event Management team is responsible for providing world-class support in the protection of DIRECTV's data, information and systems in a complex environment; 24 hours daily, 7 days weekly and 365 days yearly. The Senior Security Engineer is responsible for the Attack Detection and Incident Management for DIRECTV appl

Title: Satellite Installation Technician (Huntsville, AL) Location: AL-Huntsville DIRECTV Home Services is currently seeking Installation Technicians to join its Huntsville, AL team. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV systems and equipme

Title: Satellite Installation Technician (Knoxville, TN) Location: TN-Knoxville DIRECTV Home Services is currently seeking Installation Technicians to join its Knoxville, TN team. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV systems and equipment.

Title: Warehouse Specialist (Las Vegas, NV) Location: NV-Las Vegas DIRECTV Home Services is currently seeking a Warehouse Specialist to join its Las Vegas, NVteam. The Warehouse Specialist receives, stores, tracks and distributes material, tools, and equipment usually within a single location. Essential Duties and Responsibilities include: * Reviews bills of lading for incoming merchandise and Tec

Title: Warehouse Clerk (Rancho Dominguez, CA) Location: CA-Rancho Dominguez The Warehouse Clerk is an entry level position that will receive, stock, pull, distribute, ship and track materials, tools, and equipment for a single site location. ESSENTIAL DUTIES: * Receives and verifies accuracy of incoming shipments. * Sorts and places materials on racks, shelves, or in bins according to predetermin

Title: CSR, Team Support Specialist (CRG) - INTERNAL CANDIDATES ONLY) Location: AL-Huntsville ******************** Must be a current DIRECTV Employee to apply ********************* At least 50% of the time will handle in-bound customer calls for an assigned call type. Provides floor coverage and supports assigned team by answering agent questions, handling escalated calls and assisting the Team Le

Title: IT Sr Business Architect Location: CA-Los Angeles The Sr. IT Business Architect is responsible for creating Strategic Blueprints and the business architecture for strategic business initiatives. The candidate will collaborate with multiple IT stakeholders to establish and evolve DIRECTV's business architecture standards and methodology. The candidate will work with others to standardize and

Title: Case Management Team Leader *Internal Only Location: OK-Tulsa The Case Management Team Leader will be responsible for supporting their team in performing a variety of tasks to resolve all escalated customer issues. The Case Management Team Leader is a technical subject matter expert who supports a team of agents in the performance of investigations into a customer's issue. The CMTL will as

Title: Senior Usability Analyst Location: CO-Denver The candidate will work in direct support of projects focused on reducing key metrics in call centers: average call handle time, transfer rate, number of calls, credit limits, etc. The candidate will analyze data collected in call centers and will develop recommendations for automation, UI solutions, and changes to the UI. The candidate will ment

Title: Warehouse Specialist (City of Industry, CA) Location: CA-City of Industry DIRECTV Home Services is currently seeking a Warehouse Specialist to join its City of Industry, CA team. The Warehouse Specialist receives, stores, tracks and distributes material, tools, and equipment usually within a single location. Essential Duties and Responsibilities include: * Reviews bills of lading for incomi

Title: Team Manager Sales, Customer Care Location: AL-Huntsville Summary: Responsible for managing 10 to 12 Team Leaders that are responsible for teams which take in-bound calls for sales, service downgrade mitigation and customer retention. Manages and maintains team qualitative and quantitative sales and retention results. Implements call center processes that supports Company sales and retenti

Title: Satellite Installation Technician (Bessemer, AL) Location: AL-Bessemer DIRECTV Home Services is currently seeking Installation Technicians to join its Bessemer, AL team. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV systems and equipment. E

Title: Quality Control Technician (Tempe, AZ) Location: AZ-Yuma DIRECTV Home Services is currently seeking a skilled Quality Control technician to join its Tempe, AZ team. The Quality Control Technician will perform inspections on DIRECTV satellite installations. This position will inspect, complete necessary repairs and complete the required inspection reports on commercial and residential broadb

Title: Java/J2EE Architect Location: CA-Los Angeles Java/J2EE Architect DIRECTV is seeking a Java/J2EE Architect, to join our growing IT organization. You will serve as a subject matter expert providing design based best practices, detailed technical architecture and domain knowledge about DirecTV's Offer Management, Order Capture & Credit Management systems. Responsibilities include collaborating

Title: Sr Project Manager, IT Location: CA-Los Angeles Our Information Technology Solutions Delivery Team is seeking a Project Manager to join us in our El Segundo, CA offices. Responsibilities include: * Responsible for managing the overall performance and delivery of large / cross-functional projects that range from <$1 mm to $5 mm; including scope, schedule, risk, issues and budget * Must

Title: Employee Development Coach Team Leader (INTERNAL EMPLOYEES ONLY) Location: AL-Huntsville Responsible for day-to-day leadership and supervision of up to 15 Employee Development Coaches (EDC). Manages direct reports and provides coaching and development to ensure excellent training support is provided to new hire trainees and others departments as needed. Ensures individual and team performan

Title: Training Coordinator Location: ID-Boise JOB SUMMARY Performs advanced and complex organizational and administrative functions in support of the Training department. ESSENTIAL DUTIES 1. Provides organizational support to the Training Department; uses word processing, desktop publishing, graphics, spreadsheet, and database programs for analysis, tracking, and development. 2. Collaborate

Title: System Analyst, Offers Location: CA-Los Angeles The Offers Systems Analyst is key contributor responsible for establishing detailed application system design and requirements for DIRECTV's offer management applications. The primary responsibilities will include: * Translating business requirements into detailed solution specifications for the development team * Investigate and identifying i

Title: Senior Enterprise Application Architect Location: CA-Los Angeles Directv has an opportunity for an Application Architect whose main focus will be on the creation and maintenance of the IT Application Portfolio. This person will participate in setting the strategic Application Architecture direction for the company. An Application Architect serves as a partner and an internal consultant to o

Title: Revenue Assurance Specialist/Analyst Location: CA-Los Angeles The Revenue Assurance Specialist will be located at our El Segundo office. The Revenue Assurance (RA) Specialist is responsible for partnering with the department's manager to minimize and/or mitigate risks that exist within the organization's revenue/cost streams. The specialist is expected to understand and evaluate complex b

Title: Customer Service Representative, Access Card Distribution Team - Internal Only Location: OK-Tulsa 1. Completing advanced troubleshooting for access card related errors in order to determine the root cause of the issue and provide the best solution to resolve the issue, balancing claims, unnecessary receiver replacements, unnecessary truck rolls, and ordering replacement cards when needed

Title: Training & Development Manager Location: WV-Huntington JOB SUMMARY Assures the effective delivery of classroom training and the implementation of corporate training strategy. Manages a team of classroom trainers, conducts some classroom training, evaluates effectiveness of training, and contributes to the overall success of the training department function. ESSENTIAL DUTIES 1. Supervises

Title: Senior Enterprise Data Architect Location: CA-Los Angeles Directv has an opportunity for a Senior Enterprise Data Architect. This person will participate in setting the strategic Information Architecture direction for the company. A Data Architect serves as a partner and an internal consultant to other IT organizations to make sure that the Information Architecture is aligned to business go

Title: Satellite Installation Technician (Salt Lake City, UT) Location: UT-Salt Lake City DIRECTV Home Services is currently seeking Installation Technicians to join its Salt Lake City, UT team. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV systems

Title: Sr. Security Engineer Location: CA-Los Angeles The senior security engineer role will be responsible for the testing and assessment of DIRECTV's infrastructure and applications. Activities will include, but are not limited to: * Penetration testing, secure code review, vulnerability assessments, reporting, remediation, etc . This role will also provide subject matter expertise in areas of a

Title: Warehouse Specialist (Vancouver, WA) Location: WA-Vancouver DIRECTV Home Services is currently seeking a Warehouse Specialist to join its Vancouver, WA team. The Warehouse Specialist receives, stores, tracks and distributes material, tools, and equipment usually within a single location. Essential Duties and Responsibilities include: * Reviews bills of lading for incoming merchandise and Te

Title: Customer Acquisition Marketing Manager Location: CA-Los Angeles Acquisition Marketing Manager Description Manager will be responsible for managing and coordinating all marketing, advertising and promotional activities for National Retail Accounts, including leading agencies and internal team members where appropriate. He or she will need to partner with the sales team to develop new ways to

Title: Satellite Installation Technician (Idaho Falls, ID) Location: ID-Idaho Falls DIRECTV Home Services is currently seeking Installation Technicians to join its Idaho Falls, ID team. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV systems and equi

Title: Warehouse Specialist (Lancaster, CA) Location: CA-Lancaster DIRECTV Home Services is currently seeking a Warehouse Specialist to join its Lancaster, CA team. The Warehouse Specialist receives, stores, tracks and distributes material, tools, and equipment usually within a single location. Essential Duties and Responsibilities include: * Reviews bills of lading for incoming merchandise and Te

Title: Sr. Java Developer, Commitment and Credit Systems Location: CA-Los Angeles We are looking for Java Developer to support Credit and Commitment Systems Application in our IT group in El Segundo Offices. Main duties are: * Responsible for designing, implementing, maintaining and enhancing Tracking Activation Offer System (TAOS), Telco Credit System (TCS) and participating in Enterprise Offer M

Title: Satellite Installation Technician (Pasco, WA) Location: WA-Pasco DIRECTV Home Services is currently seeking Installation Technicians to join its Pasco and Walla Walla teams. As a DIRECTV Home Services Installation Technician, you will be responsible for providing our customers excellent service through installing, troubleshooting, maintaining and upgrading satellite TV systems and equipment

Title: Warehouse Manager (Owings Mills) Location: MD-Baltimore DIRECTV Home Services is currently seeking an experienced Warehouse Manager to join its Owings Mills, MD team. The Warehouse Manager oversees the the responsibilities within the warehouse which receive, store, track and distribute material, tools and equipment usually within a single location by performing the following duties: * Supe

Title: Project Manager - High Speed Internet Location: CA-Los Angeles Our Sales and Marketing Operations Team is seeking a Project Manager to join our El Segundo, California location. Support DIRECTV's High Speed Internet (HSI) objectives by working with cross-functional teams to deliver the appropriate bundled solution for each of our sales channels and our current customer base. The Project Mana

Title: CSR, Team Support Specialist Location: MT-Missoula ******************** Must be a current DIRECTV Employee to apply ********************* At least 50% of the time will handle in-bound customer calls for an assigned call type. Provides floor coverage and supports assigned team by answering agent questions, handling escalated calls and assisting the Team Leader in a variety of administrative