Job Search EngineLinkUp Technical Support
What Browsers Do You Support?
LinkUp supports all "A-Grade" browsers, as defined by Yahoo!, with the exception of Internet Explorer 6. Among these browsers, LinkUp recommends the following for an optimal (and safe) job search experience:
Why Don't You Support Internet Explorer 6?
Internet Explorer 6 is over 8 years old, and Microsoft (the developers of Internet Explorer) have stopped releasing security updates to this browser. For example, going to http://www.crashie.com/ will crash your browser, and we're trying to be responsible netizens and encourage people to move to a more secure browser.
Additionally, many features that we use on LinkUp to improve the job searching experience (you may have heard of the phrase "Web 2.0") simply won't work in Internet Explorer 6. The time it takes to develop our site's functionality & usability, to accommodate IE6, would triple our development time. And seeing as people using IE6 have the option of moving to a modern browser, we prefer to develop triple the features with the time that we save.
How Do I Bookmark A Job?
There are two ways you can bookmark a job. First, when viewing the job, select "Job Options" in the upper-right corner and select "Bookmark This Job". The second, and less reliable, method is to click "Favorites" and then "Add To Favorites" within your browser.
Additionally, you can login and use the "Job Basket" system to be able to store your favorite jobs on our server and be able to access them from any computer via your private account.
Why Does The Job Look Odd?
Some companies' jobs are meant to be viewed with that company's website (inside an iframe). As we're unable to link to pages that use iframes, sometimes jobs look less cosmetic than if they were accessed via the company's website. We're always working with companies to improve the browsing process, and are making progress every week. If there is a specific employer who's listings you'd like to improve, please advise them to contact LinkUp so we can work towards a better solution.
Why Are Some Jobs More Than 30 Days Old?
Jobs are removed from LinkUp when they are removed from the employer's website. As long as the jobs are on the company's website, the job is still open. With many job boards offering paid services to keep updating the "date posted" every 3 to 7 days, the "date posted" is essentially a meaningless field. We (at LinkUp) are always working hard to teach and remind jobseekers that it doesn't matter so much WHEN a job was posted, but rather that the company is still HIRING for that position. And that is something that LinkUp is uniquely able to provide and other job boards are not.
How Do I Print A Job?
The best way to print a job, while you're viewing it, is to right-click (control-click for Apple users) the job listing, and select "Print" from the menu. We're unable to provide a reliable "Print This Job" option due to browsers security measures to prevent cross-site scripting.
Why Am I Asked To Create An Account?
Although LinkUp is free for all jobseekers, we encourage users to create an account so they can access our more advanced features, such as:
- Use the job basket to save favorite listings for future reference
- Access your favorite jobs and job alerts using personalized RSS feeds
- Help fellow jobseekers by reporting any broken listings you encounter
- Save your searches with our redundant server-side search history
How Does The Login System Work?
LinkUp integrates with many providers (such as Google, Facebook, MySpace, AOL, Yahoo! and OpenID) so that you can use your one account anywhere. Even if you're new to the site, logging in usually takes less than 20 seconds!
What Is My IP Address And User-Agent?
Your IP is 38.107.191.111, and your user-agent is CCBot/1.0 (+http://www.commoncrawl.org/bot.html). We include this information because over the course of a typical technical support ticket, this is frequently asked. Your browser shares this information with all web servers, along with a lot more. To learn about why this information is shared, please see this article on informIT.