LinkUp Technical Support

What search operators do you support?

• By default, all keywords will be included in matching search results.
• Use OR before any keyword to make it optional.
• Use NOT to force any keywords to be negated.
• Use desc: or title: to restrict matches to job description or title and wrap your phrase in parentheses.
• Use exact:, title_exact: or desc_exact: to force exact phrase matches.
• Use company: to search for jobs at a specific company (use parentheses if the company has more than one word). You can search separate multiple companies at once by seperating them with a semi-colon within the parentheses.)
• Our advanced search page can help build complicated boolean searches for you.

Why do you make jobs open in a new window?

Because we love the back button, and unfortunately many company websites break the back button so that once you go to their site you have no option but to close their window. We're working with vendors to encourage them to abandon this practice, but until they do we must use new windows to provide the best possible experience on LinkUp.com.

Why did you remove the job-search tabs from the site?

LinkUp has proudly used a custom tab interface for the last three years to help jobseekers in their multi-tasking, but times have changed. We've made the difficult choice of removing tabs for 4 reasons:

• Browsers have changed their security measures, which has broken some features our system needed.
• Various ATS vendors are adopting methods, hoping to curb identity theft, to make sure that their jobs are never shown within frames ― which means their jobs can't be displayed within our tabs.
• The tabs made bookmarking and printing jobs difficult, and we always try to help jobseekers follow the advice of jobsearch experts in using features like these.
• Jobseekers are more tech-savvy than they were in 2007, and don't need our help in knowing how to multi-task their job search.

If you'd like more examples, or have feedback on this decision, we're always happy to discuss what we're doing to provide the best job search experience possible.

What Browsers Do You Support?

LinkUp supports all "A-Grade" browsers, as defined by Yahoo!. Among these browsers, LinkUp recommends the following for an optimal (and safe) job search experience:

• Google Chrome
• Mozilla Firefox
• Opera
• Apple Safari

Why Does The Job Look Odd?

Some companies' jobs are meant to be viewed with that company's website (inside an iframe). As we're unable to link to pages that use iframes, sometimes jobs look less cosmetic than if they were accessed via the company's website. We're always working with companies to improve the browsing process, and are making progress every week. If there is a specific employer who's listings you'd like to improve, please advise them to contact LinkUp so we can work towards a better solution.

Why Are Some Jobs More Than 30 Days Old?

Jobs are removed from LinkUp when they are removed from the employer's website. As long as the jobs are on the company's website, the job is still open. With many job boards offering paid services to keep updating the "date posted" every 3 to 7 days, the "date posted" is essentially a meaningless field. We (at LinkUp) are always working hard to teach and remind jobseekers that it doesn't matter so much WHEN a job was posted, but rather that the company is still HIRING for that position. And that is something that LinkUp is uniquely able to provide and other job boards are not.

Why Am I Asked To Create An Account?

Although LinkUp is free for all jobseekers, we encourage users to create an account so they can access our more advanced features, such as:

• Use the job basket to save favorite listings for future reference
• Access your favorite jobs and job alerts using personalized RSS feeds
• Help fellow jobseekers by reporting any broken listings you encounter
• Save your searches with our redundant server-side search history

How Does The Login System Work?

LinkUp integrates with many providers (such as Google, Facebook, LinkedIn, MySpace, AOL, Yahoo! and OpenID) so that you can use your one account anywhere. Even if you're new to the site, logging in usually takes less than 20 seconds!

What Is My IP Address And User-Agent?

Your IP is 38.107.179.209, and your user-agent is CCBot/1.0 (+http://www.commoncrawl.org/bot.html). We include this information because over the course of a typical technical support ticket, this is frequently asked. Your browser shares this information with all web servers, along with a lot more. To learn about why this information is shared, please see this article on informIT.